| When investing in management training courses | | | | Performance management is likely to focus on |
| many businesses will question whether this is a | | | | the ability to set performance expectations, |
| valuable investment. In particular, I will be | | | | monitor performance, provide constructive |
| considering the value of training managers in | | | | feedback, praise good performance and correct |
| people management skills. | | | | under performance. Moreover, managers will need |
| It is probably fair to say that an organization's | | | | to learn how to perform these skills while creating |
| people are its most valuable asset and it follows | | | | and maintaining a motivational environment. |
| that if a business wishes to generate the best | | | | Staff development will revolve around the ability |
| return on those assets they must manage them | | | | to identify learning needs against current capability, |
| effectively. There are several factors that will | | | | develop learning solutions that meet these needs, |
| influence this including company culture, | | | | provide coaching support and transfer improved |
| organizational leadership, organizational structures, | | | | staff capability into higher performance standards. |
| business processes and reward mechanisms. | | | | Managing workloads is about developing the ability |
| However, the overriding factor is often the quality | | | | to delegate effectively in order to get the right |
| of people managers within an organization. | | | | person to do the right job at the right time. Team |
| This then should be a key focus of how | | | | building involves developing the skill to enable the |
| organizations utilise management training courses | | | | team to deliver more than the sum of its |
| with the aim of producing the very best people | | | | individual components. Change management is |
| managers. Managers who can recruit, motivate | | | | about encouraging people to embrace change and |
| and inspire the people they are responsible for. It | | | | continuously improve performance at the individual |
| is the people managers within a business who | | | | and the team level. |
| create an environment in which people can | | | | All in all, these are very challenging skill sets and |
| perform to the best of their ability. | | | | one wonders how people managers within a |
| An effective management training course is likely | | | | business will develop these skills without attending |
| to take place over a series of modules, providing | | | | management training courses. The reality is that it |
| an opportunity to apply what has been learned | | | | is virtually impossible to develop this entire skill set |
| before undertaking the next module. The key | | | | without significant learning intervention. While |
| components are likely to cover recruitment, | | | | management books, online learning and mentoring |
| motivation, performance management, staff | | | | can support the process, an effective |
| development, change management, team building | | | | management training course remains the primary |
| and managing workloads. Let's take a closer look | | | | medium by which organizations can develop great |
| at some of these elements. | | | | people managers throughout the business. |