| It's often said that time is money. This is not | | | | approvals, all in a secure environment. |
| necessarily true. Retail management systems, in | | | | In terms of logistics, retail management systems |
| contrast to the saying, run on the principle that | | | | can have multiple ways of recognizing |
| efficiency is more closely correlated to money. By | | | | merchandise from barcodes to pick lists and |
| increasing the efficiency of various aspects of the | | | | individual tickets. |
| retail industry, these systems are able to | | | | In addition, delivery transactions can be |
| streamline and optimize business processes, | | | | manipulated in terms of merchandise transfers, |
| creating more revenue, decreasing costs, limiting | | | | sales orders, customer returns, exchanges, and |
| errors and increasing productivity. | | | | service repair orders. Multiple transactions can be |
| Software-based systems offer solutions from | | | | updated within one screen of entry. |
| point-of-sale to logistics, to customer service, and | | | | Customer service rates can be computed based |
| everything in between. They allow users to | | | | on time spent working with a particular customer. |
| conveniently input billing and delivery information at | | | | Retail management systems can also be used for |
| the same time, while making a sale. This can lead | | | | customer service, to view various facts and |
| to a customer history consisting of accurate | | | | figures about inventory control and accounts |
| details that can be accessed conveniently. A good | | | | payable and receivable. It's especially important to |
| system can also integrate with credit card or | | | | be efficient when dealing with customers directly, |
| debit card payment processing, electronic check | | | | so as not to waste their valuable time in hopes of |
| verification, signature capture and financed credit | | | | repeat purchases and customer loyalty. |