Storytelling - A Leadership Development Tool

As the waiters cleared the dessert plates fromto match the point you want to make to the
the banquet tables, Joanne, the VP of Sales,story you tell before you begin. But be careful.
stepped to the podium and began the annualNever attach a point to a story that doesn't fit
meeting. The CEO, Jeff Carlson, could feel thenaturally. The point should flow effortlessly out of
heat building under his collar. He wiped his sweatythe story. When you know the point you want to
palms on the linen napkin and took another sip ofteach, ask yourself, "Where did I learn that
water to wet his cottonmouth lips.lesson?"
Joanne welcomed everyone with charm andSearch for stories from your own life and fan out
candor. She got a few laughs with a short storyfrom there. Start crafting your story with your
about the Region Three delivery truck that waskey point in mind.
impounded for parking illegally. Then came theHere is an example. In one of my motivational
moment when she introduced Jeff.keynote speeches, I teach the value of focusing
As he moved toward the podium, he felt timeon solutions instead of problems by telling a story
stand still. The room was dark except for theabout running late for a speech in Kansas City. My
spotlight, which felt to Jeff like a heat lampplane had been delayed and, to make matters
beaming on his face. He glanced down at hisworse, when I finally arrived at the airport, I
notes, made a funny comment about the drivermissed the only shuttle that would have taken
of the truck, and then, with hands shaking almostme to my speaking engagement on time. So I
uncontrollably, launched into his speech.spotted a limo at the curbside and, out of
Afterward, as his mental acuity returned todesperation, asked the driver if he could give me
normal, he asked his wife how he did. He reallya ride. His other passenger had just cancelled so
had no idea. It was as if he wasn't there duringhe said yes.
the speech, at least not as the confident andBy focusing on the solution, I saw the limo, took
secure CEO that he knew himself to be.action, and got to my appointment on time. Had I
Jeff knew instinctively that something was missingfocused on the problem, I would have waited for
when he spoke in front of a group. Afterthe next shuttle and been late. I would not have
observing the confidence and poise of the guestseen the opportunity for an innovative solution.
speaker that followed him, he finally put a nameThis key point flows out of my limo story and, at
to it: his power. In every other aspect of his life,the end, I suggest that when things don't work
he was a confident and powerful man. But whenout the way they're supposed to, then "Look for
he stepped in front of a room full of people tothe Limo."
speak, he lost connection to that power.The magic is in the details. To stimulate your
Does that happen to you? Do you feel the samelisteners' imaginations, be sure to craft your
level of confidence and power while giving astories with rich detail. Remember and relate
speech as you do while running your company orevery nuance, every character, and every
department? If not, it's time to learn an importantemotion. Was someone driving a car or an old
skill that will make sure you retain your power onbeat up Chevy with spongy shock absorbers that
the platform: strategic storytelling.made it shimmy down the street like Elvis' pelvis?
Storytelling is a powerful leadership tool. It putsDid the waiter take your order or did he recite all
you in touch with your authentic power so youten specials of the day as if he were auditioning
can motivate and inspire your audience.for Steven Spielberg's new movie? Paint pictures
Professional speakers have learned how to turnwith words. Use a fine brush, not a roller.
storytelling into an art form. They know they canShow and tell. Stories come alive when the
both connect with their audience and deliver vitalstoryteller re-creates certain moments. Get out
messages using the power of storytelling.from behind the lectern so you can "show and
Stories are the perfect form of communicationtell." Move from narration to action and back again.
working on many levels. Because they areIf you simply narrate a past event, it comes
inherently visual and stimulate the imagination,across as interesting. If you re-create that same
stories cause the non-linear right brain to getevent, it comes across as powerful and intriguing.
engaged; because the sequence of the story isYou probably relay show-and-tell stories with
linear, they cause the left linear brain to getanimation all the time. Present them as if you
engaged. Stories are emotional as well aswere in an intimate setting with a few close
educational, thus connecting the head and thefriends. Be natural. Whatever you do "off stage"
heart. They are well received by auditory, visual,do it "on-stage." And have fun.
and kinesthetic learners because well-craftedThink about the last speech you heard. What do
stories can incorporate all modes of learning. Inyou remember? If you're like most people, you
short, stories are the window through whichremember the stories that were told. You
audience members see their own truth.remember the images and sounds, most of which
Why then, do some stories work and otherstook place in your own imagination. There is no
don't? The answer lies in the art of storytelling.more receptive environment for planting the
Almost any story has the potential to be a greatseeds of a new idea or vision than the imagination.
story. The secret is in choosing and crafting aWhen you tell me something, I hear it and
story for its strategic use.understand it, thus I gain knowledge about the
Here are a few criteria to apply to using stories insubject. But intellectual understanding alone does
your business speeches:not motivate people to action. Motivation comes
Share personal stories. Audience members wantfrom the Latin word motivus, which means to
to know who you are and what you believe.move. A strategic story contains imagery that
Stories from your life humanize you and makestirs the emotions; it "moves" people. When your
you more approachable. They reveal the personstory makes a logical point, knowledge converges
beneath the title. Research affirms that peoplewith the motivation you've created. This brings
follow leaders they trust and believe in. By sharingyour listeners to a new understanding and desire
personal stories that teach lessons from your life,to take action.
you reveal the source of your wisdom as aUsing stories strategically can help you say
leader. Before listeners buy into what you have togoodbye to sweaty palms and cottonmouth.
say, they have to buy you. You are the message.Before you know it, you'll be having fun, making
Given that, the next question becomes: What'syour points, and feeling your authentic power in
your story?front of an audience, just like when you're
Make a point. When told in front of businessorchestrating the company's next strategic move.
audiences, stories have to make a point, so strive