Using Cleaning the Store As a Management Tool in a Retail Business

Cleaning is an essential task in any retail business.at where stock is located, a manager undertaking
It is often treated and seen as a chore, ancleaning is better positioned to move stock in
unwelcome task. Too often it is given to thepursuit of better sales. This makes the cleaning
most junior employees.process more strategic than just a chore to tidy
I'd like to challenge your view of cleaning in retail,the shop.
to get you to think of it as an opportunity andTactical placement. Cleaning identifies the parts of
something which more senior retail employeesthe retail store which get the most traffic.
ought to undertake.Knowing which parts of the store are browsed
Cleaning, thorough cleaning, involves you removingmore often can open opportunities for tactical
stock from the shelves, cleaning it and returning itdecisions aimed at driving impulse purchases.
to its proper place. This act of touching the stockLeadership. The business owners and
can get you more engaged with each item.management undertaking cleaning in the store
Cleaning opens you to opportunities. In theshow, by their actions, that cleaning is good and
process you can discover plenty about the stockvaluable work for the business. This will make it
and the business. You have the opportunity toeasier when asking others to clean too. People do
make good business decisions while engaged inlearn by observation. Leadership on cleaning can
the cleaning process.show retail employees the value of what may
Slow moving stock. While Point of Sale softwarehave once been considered a menial task in the
reports will show what is moving and what is not,business.
cleaning the stock lets you touch the stock andThe most significant value of cleaning for retail
see for yourself what is looking old. This is anmanagers is that they get to touch retail
opportunity to add old stock to the list of thatinventory. It is this inventory which is vital to the
which needs to be quit from the business.sales success of the business. Touching items
Damaged stock. In cleaning the stock you get toopens many decision opportunities. Smart retail
see if it remains of merchantable quality. Stockmanagers will embrace these and the business will
which is damaged can harm the look of thebenefit as a result.
business. By having someone of managementIf retail store owners and managers do engage in
level undertaking the cleaning you are more likelycleaning, it needs to be on a consistent basis.
to identify damaged stock and therefore make aDoing it once a year will make it more of a show
decision which better serves the business.and many of the benefits will be lost to the
Moving stock. In the cleaning process, since youbusiness.
are on the shop floor and looking more carefully